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Service & Support

In most business cases, confidentiality agreements are required, especially if the data is of a sensitive nature. On request, our company has a fully comprehensive legal contract available to protect your information as well as procedures for protecting this data untilit is delivered to you. The company has unique sanitation procedures that guarantee your data is removed from all servers, systems, PCs and devices thatwere used in the recovery.
For further security; our engineers, lab technicians and managers undergo routine polygraph testing and in some cases take oaths of secrecy.


Terms and Conditions 

Prices are updated frequently. After customers accept our quotes and when placing an order,customers agree to and accept these terms and conditions. Prices and availability are subject to change without notice. Before your order, please reconfirm with us,We reserve the right to make adjustments due to changing market conditions, product discontinuation or typographical errors. SenTe Electronics does not guarantee product compatibility and is not responsible forany errors that may inadvertently occur. Please check the manufacturer links to original manufacturer site for compatibility and technical information. SenTe Electronics is not responsible for lost data on failed hard drives. It is the customer's responsibility to keep a current back up of your data. We recommend backing up your data regularly to avoid losing any important information..

 

Warranty

Hard Drive |Memory | CPUs | Monitor | Flat Panel Products

New drives carry the manufacturer's warranty and used drives carry 1 year warranty.

 

Refunds/Credits

For quality problem products, SenTe Electronics will refund within 3 days,

 

Repair/Replacement

In the event that an item is damaged, we will try to repair it. If the item is un-repairable we will replace with the exact item,however in the event that the item is no longer available we will replace it with an alternative item comparable in specs to the original item.